Cockpit Home — the operator dashboard's task-oriented landing (GDS "start with user needs"). Instead of dumping the operator into a bare list, it routes each persona to their job by intent + ONE actionable "needs-you" live count:
- Front-line operator → "Work the queue" (open conversations).
- Operator/governance → "Recover resolved" (resolved, recovery-eligible).
- KB editor/lead → "Tend knowledge" (open knowledge gaps).
- SRE/ops → "System health" (notifier + retrieval).
- Governance reviewer → "Audit trail" (recent governed actions).
Every count is computed defensively: a missing Repo or facade hiccup degrades to "—" and a calm link rather than crashing the cockpit (fail-closed brand posture). Counts pass the Decision Test — each is something the operator acts on, never a vanity total. Zero states read as success ("All caught up"), not empty voids.